Ganesh M.

Customer Success Manager at Securin Inc.

Ganesh M. has a diverse work experience in various roles. Ganesh currently works at Securin Inc. as a Customer Success Manager, responsible for ensuring customer satisfaction. Prior to this, Ganesh held the position of Account Manager & Customer Success Manager at the same company. From 2018 to 2021, they worked at TaurusQuest Global Services Private Limited as a Client Engagement and Customer Success Manager. Here, they managed client relationships and ensured customer success. Ganesh also worked as a Client Engagement Manager at Kissflow from 2017 to 2018, where they focused on client satisfaction and engagement. Before that, they worked at Kryptos Consulting Services as a Manager - Business Development and Marketing Analysts from 2015 to 2017. Ganesh was responsible for managing IT infrastructure projects and providing monitoring and management services. Ganesh began their career at Relationship Science in 2011, where they started as a Quality Control analyst. Ganesh excelled in team management, quality control, market research, and client management. Ganesh also gained experience in data processing and web development tools like Kapow and Java Scripts.

Ganesh M. began their education in 2005 at Sri Venkateswara College, where they pursued a Bachelor of Technology (B.Tech.) degree in Electrical and Electronics Engineering. Ganesh completed this program in 2009.

Afterwards, Ganesh M. attended SRM University from 2009 to 2011, where they studied Systems and Marketing, ultimately earning a Master of Business Administration (MBA) degree.

In terms of additional certifications, Ganesh M. obtained the XERO ADVISOR CERTIFIED certification from Xero in September 2018. Ganesh also obtained the Google The Fundamentals of Digital Marketing certification from Google in April 2020. Furthermore, Ganesh M. achieved certifications in Inbound Marketing, Frictionless Sales, and Kapow Software (from Kapow Software, A Kofax Company) in April 2020. The specific month and year of obtaining the Kapow Software certification is not available.

Links

Timeline

  • Customer Success Manager

    October, 2021 - present

  • Account Manager & Customer Success Manager

    September, 2021