Serafim Serafimov

Serafim Serafimov is a seasoned professional with extensive experience in technical support and training, having held positions such as Technical Support Engineer at SEEBURGER AG and Technical Trainer at Ingram Micro's Cloud Services Desk. Prior roles include Quality Assurance Analyst and Senior Consultant for McAfee at Sutherland Global Services, where responsibilities spanned corporate customer support and technical assistance. Serafim's career commenced at IBM Global Delivery Center Bulgaria as a Customer Service Representative, followed by a similar role at BTC Ltd. Serafimov holds a Bachelor's Degree in History from Sofia University St. Kliment Ohridski and completed secondary education with a focus on the Italian language at Secondary School “Alexander Pushkin” in Varna.