Shani Dukes

Shani Dukes is an experienced Functional Skills Tutor currently employed at Selby College since March 2020, focusing on tutoring apprentice learners online due to accessibility challenges. Previously, Shani served as a Customer Services Assistant at Marks and Spencer for the Christmas period in 2021, where customer service skills were further developed. Prior experience includes working as a Functional Skills Tutor at YH Training Services Ltd from 2016 to 2019, teaching English and Maths to diverse learners, including those with special educational needs. Shani also worked as a Lecturer at Askham Bryan College from 2013 to 2014, overseeing various functional skills courses. Earlier professional experience includes a role as a Payroll Assistant at Defra from 2007 to 2008, where Shani implemented efficient practices in payroll management. Academic credentials include a Master of Arts in English Language and Linguistics from York St. John University, a PGCE in Lifelong Learning from The University of Huddersfield, a CELTA qualification, and a degree in Community Studies and Language & Human Communication.