Brian Mondl

Brian Mondl is a highly experienced professional in IT service support and product management, currently serving as Senior Manager of IT Service Support Channel at Self Esteem Brands, LLC since June 2023. Previously, Brian held the position of Product Owner at Optum, where responsibilities included managing quality-based tools within OptumCare Automation. Brian's background features a series of impactful roles at various organizations, including Hollstadt Consulting and Bind On-Demand Health Insurance, focusing on product ownership and system requirements for CRM tools. With over 17 years at Target, Brian advanced through multiple roles, including Manager of Speech Analytics and Senior Analyst in Business Systems, successfully delivering numerous projects to enhance operational effectiveness and guest experiences. Brian earned a Bachelor's degree in Theater and Speech Communication from Monmouth College, Illinois.