William Corredor Avila

William Corredor Avila's work experience includes the following roles:

- Customer Support Quality Assurance Specialist at Semrush since August 2022.

- Customer Success Specialist at Semrush from April 2021 to July 2022.

- Freelance tour guide at SANDEMANs NEW Europe Tours from August 2016 to March 2020, where they guided groups on tours of Prague, including popular sightseeing spots.

- Service Order Management Clerk at Accenture from May 2014 to December 2015.

- Cultural management and events production at Casa La Corte from January 2012 to December 2013, where they were responsible for planning and organizing events and managing the marketing strategy.

- Team member at EN USO ALTERNATIVO from September 2011 to December 2012.

- Research Associate at RADDAR from June 2010 to April 2011.

Overall, William has experience in customer support, tour guiding, event planning, and research.

William Corredor Avila has a diverse educational background. From 2016 to 2018, they pursued a Master of Science degree in International Development and Agricultural Economics at the Czech University of Life Sciences Prague. During this period, their thesis topic focused on conducting a Social Network Analysis of "Café de Colombia" within the context of the Third-wave Coffee Movement.

Prior to their master's degree, from 2006 to 2011, William attended the Universidad Nacional de Colombia, where they obtained a Bachelor's degree in Business Administration. Their field of study at this institution primarily revolved around economic sciences.

In addition to their formal education, William has also obtained various certifications. In April 2022, they completed the "Scrum: Advanced" certification from LinkedIn. Prior to this, in December 2021, they obtained the "What Is Scrum?" certification from the same platform. Furthermore, William completed the "Salesforce Essential Training" certification from LinkedIn in August 2021. Finally, in March 2021, they successfully completed the "Google Analytics for Beginners" certification, which was offered by the Google Digital Academy (Skillshop).