Donna Erika M.

Donna Erika M. has over eight years of experience in customer service and support roles. Currently serving as a Customer Happiness Champion at Sendle since July 2019, Donna is responsible for enhancing customer satisfaction and engagement. Previously, from April 2015 to June 2019, Donna worked at The Results Companies, initially as a Technical Support Representative Tier 2 and later as a Customer Experience Analyst, focusing on improving overall customer experience.