Desiree Liwag

Desiree Liwag is an experienced Customer Happiness Champion at Sendle since October 2020, with a strong background in customer service roles. Prior experience includes serving as a Customer Service Specialist at Amazon, effectively managing customer interactions and complaints, and as an Email Administrator at MicroSourcing, where timely and accurate responses to customer inquiries were vital. Desiree's earlier career at Teleperformance included various roles, from Recruitment Assistant to Quality Assurance Analyst, Solutions Expert, and Customer Service Representative, focusing on performance evaluation, training, and ensuring customer satisfaction across various platforms and processes.