Sylvia Mungai

Sylvia Mungai is a customer experience professional with experience in the financial services industry. Sylvia is currently a Sr CX Associate at Sendy, and previously worked at Genghis Capital Investment Bank.

Sylvia Mungai has a Master of Business Administration (M.B.A.) from the University of Nairobi in Strategic Management, and a Bachelor of Commerce (B.Com.) from the University of Nairobi in Finance, General.

Sylvia Mungai reports to Wendy Akute, CX Manager. They are on a team with Patricia Wairimu - QA Manager, Judith Mirembe - Snr CX Associate, and Maggie Muthoni - Junior Community Manager. Some direct reports include Dennis Mushelle - CX Associate, Muryanne Rachael Andati - CX Associate, and Davine Tuvaka - CX Associate-Kiota.