Marcus Johnson

Marcus Johnson is a skilled Help Desk Technician currently employed at Senox Corporation since October 2022, with prior experience as a Regional Desktop Support Technician at Westlake from March 2022 to October 2022. In this role, Marcus effectively resolved maintenance calls, collaborated with helpdesk teams, and provided hardware and network support for various printer devices. Additional professional experience includes serving as Department Manager at Bed Bath & Beyond E-Commerce, achieving record shipping numbers, and as Assistant Manager at Amazon, where significant productivity milestones were reached. Marcus has a background in customer service management with the City of Dallas and AutoZone, showcasing strong leadership and problem-solving skills. Educational credentials include a Bachelor of Applied Arts and Science degree from the University of North Texas and a CompTIA Network+ certification.