Xiomara Gonzalez

Xiomara Gonzalez is an experienced Customer Success Manager at Sensormatic, where duties include driving value and utilization of solutions for mid-market clients, supporting sales growth by aligning solutions with client needs, and delivering impactful analyses to C-level executives. Prior to Sensormatic, Xiomara served as Store Manager at Michael Kors, successfully managing operations and staff development to increase sales and profitability while also implementing effective strategies during the COVID-19 pandemic. Previous roles include Sales Manager at Macy's, where sales growth was achieved through training and development, and Senior Customer Claims Representative at Liberty Mutual Insurance, managing complex auto claims with high accuracy. Early career positions involved reentry services and residential supervision. Xiomara holds a Bachelor's degree in Criminal Justice from Fitchburg State University.