Yana Gileva has a diverse background with extensive experience in client support, technical support, quality assurance, product operations, and product management. Yana has worked in various roles such as Application Support Specialist, Business Owner, Trust & Safety Specialist, Virtual Assistant, and Data Specialist. Yana is also a dedicated swim trainer and former handball player, demonstrating strong teamwork and communication skills. Yana holds a Bachelor's degree in Physical Education Teaching and Coaching from DePaul University.
October, 2023 - present
March, 2023
Technical Support Specialist II at MadCap Software
Technical Support Specialist II at American Guardian Warranty Services, Inc.
Technical Support Specialist II at Acquia
Technical Support Specialist II at ecobee
Technical Support Specialist II at Hostway