Nikki Chambers is a seasoned professional in client service and success, currently serving as the Director of Client Service at Sequoia since October 2025. Prior experience includes the role of Director of Client Success at Nava Benefits, where responsibilities encompassed partnering with the COO on service delivery standards and ensuring client retention across an east coast book of business. Nikki's career at Aon spanned from December 2018 to March 2024, holding key positions such as Vice President and AVP in Private Equity Health Solutions, advising executive teams on benefits strategy and developing KPIs for service delivery alignment. Earlier roles at WTW and Barney & Barney included various positions in health and benefits management. Nikki holds an MBA in Healthcare from Yale School of Management and a Bachelor's Degree in Business Administration from the University of San Diego.
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