Tess Burns

Tess Burns has a diverse work experience spanning over several companies and roles. Tess is currently working as a Manager, Client Experience at Sequoia Consulting Group, where they provide benefits, HR, payroll, and risk management solutions for people-driven employers. Prior to this, Tess worked as a Technology Operations Consultant at BOK Financial, where they executed renewals, provided trainings, and guided customers through benefit administration technology. Before that, they were a Systems Relationship Manager at CoBiz Financial, where they focused on customer support and gained deep knowledge of the insurance brokerage industry. Tess also has experience at bswift, where they served as a Senior Client Account Manager, Senior Implementation Analyst, and Implementation Specialist, contributing to software implementation, account management, and successful project delivery. Tess began their career as an Associate Account Representative and Online Sales Consultant at CareerBuilder. Overall, Tess has a strong background in client experience, benefit administration, software implementation, and customer support.

Tess Burns obtained their Bachelor of Arts (BA) degree from Indiana University Bloomington, where they studied from 2003 to 2007. In addition, they briefly attended the Istituto Lorenzo de' Medici in 2006, although it is unclear whether they pursued a specific degree or field of study at that institution.