ZJ

Zaki J.

Director Customer & Operational Transformation at Serta Simmons Bedding

Zaki J. has extensive experience in various leadership roles. Zaki is currently serving as the Director of Customer & Operational Transformation at Serta Simmons Bedding, where they have been tasked with developing a go-to-market strategy and improving customer services and cost savings. Prior to this, Zaki served as the General Manager at AJCL (Private) Limited, where they led transformational change and managed strategic operations. Zaki also worked at Whirlpool Corporation, where they held several roles including Category Director and Senior Sales Manager, demonstrating their expertise in strategic planning, go-to-market initiatives, and sales operations. Zaki's earlier experience includes a role as a Brand Manager at Weston Bakeries. Overall, Zaki has a proven track record of driving business growth and leading successful transformation projects.

Zaki J. holds a Bachelor of Science degree in Finance from Bentley University. In 2023, Zaki obtained a certification in "Asking Great Sales Questions" from LinkedIn.

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Timeline

  • Director Customer & Operational Transformation

    2021 - present

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