Itil® V4 Mousa al-Omari- Msc

Mousa Al-Omari holds a Master of Engineering in Electrical Engineering from King Fahd University of Petroleum & Minerals and a Bachelor's Degree in Communication Engineering from Jami'at Al-Yarmouk. Currently serving as IT Operations Manager at Servcorp since December 2016, Mousa's responsibilities include managing IT infrastructure and staff in Saudi Arabia. Previous positions include Senior IT Services Engineer, Telecom Quality Analyst, and Telecom and Network Engineer at Saudi Telecom Company, along with roles at Aramex and Aspire Services. Mousa possesses extensive experience in IT operations, telecommunications, and network engineering, focusing on quality metrics, troubleshooting, and performance monitoring across various regions. Additionally, Mousa is certified in ITIL® v4.