Tychelle J.

Tychelle J. is currently the Team Lead of Special Services at Service Autopilot. Responsible for overseeing day-to-day operations, acting as the point of contact for client escalations, communicating software issues, on-boarding new technical support team members, and assisting in the creation and monitoring of team KPIs and metrics. Previously worked in various customer service and administrative roles at City Underwriting Agency, Healthplex, LinkedIn, Kohl's, and Wendy's. Currently pursuing higher education at Queens College.