Bradley K Wagner

Bradley K Wagner is a seasoned professional in technical consulting, with extensive experience primarily in ServiceNow implementations and IT service management. Currently serving as a Principal Technical Consultant within the Customer Excellence Group at ServiceNow since May 2021, Bradley previously held roles including Senior Technical Consultant for Security Operations and Senior HR Analyst at CommonSpirit Health. Expertise includes developing HR Service Delivery solutions, implementing custom workflows for vaccination management, and leading strategic initiatives for enterprise-wide ITSM systems at the University of Phoenix, where Bradley K contributed significantly to the alignment of ITIL processes. Bradley's career also features positions as a Senior Technical Consultant at various firms, focusing on the integration and customization of IT service management tools. Bradley holds a Bachelor of Science degree from Northern Arizona University.