Ekachakra Pothala

Ekachakra Pothala is a Senior Technical Support Engineer at ServiceNow since September 2024, previously serving as a Support Engineer at Spektra Systems and as a Team Lead and Senior Software Engineer at Mindtree. With a strong foundation in IT infrastructure and system security acquired through a post-graduation diploma from the Center for Development of Advanced Computing, Ekachakra also holds a Bachelor of Engineering in Electronics and Communication Engineering from Avanthi Institute of Engineering and Technology. Experience includes utilizing System Center Operations Manager and vRealize Operations Manager for monitoring and managing server and application health in Microsoft Windows environments.