Matthew Rice is a seasoned professional with extensive experience in solution consulting and customer experience management. Currently serving as Senior Manager for Solution Consulting at ServiceNow since April 2024, Matthew previously held the position of Head of UK Solution Engineering at Bird from November 2022 to March 2024. Prior to that, Matthew was Senior Director of Oracle CX Presales for Western Europe at Oracle from February 2021 to November 2022, focusing on the role of Customer Experience Platforms in enhancing organizational customer engagement. Matthew also served as Director of SAP Customer Experience for the EMEA North region at SAP from September 2007 to February 2021. Matthew's academic background includes studies at the University of Reading.
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