Pooja Singh

Pooja Singh is a Senior Software Developer at ServiceNow since January 2024, with a strong background in software engineering and IT service management. Prior experience includes a Software Engineer role at Shell, where Pooja developed ITBM modules and contributed to technical documentation. As a Consultant at Deloitte India, significant work involved developing HR Service Delivery solutions on the ServiceNow platform. Pooja also served as an Associate Consultant at KPMG, focusing on ITSM implementations across various industries. Early career experience includes Senior Analyst and Analyst positions at HCL Technologies, managing incidents and configuring ServiceNow modules. Pooja holds a Bachelor of Technology degree in Electronics and Communication from KIT, obtained in 2016.