Rasheid Boykin is a seasoned professional with extensive experience in support and solutions consulting, currently serving as a Senior Support Account Manager and Senior Solutions Consultant at ServiceNow since July 2020. Prior to this role, Rasheid held the position of Business Process Specialist at Accenture Federal Services from August 2016 to July 2020. Additional experience includes a tenure as Technical Operations Supervisor at ICMA-RC from December 2005 to August 2016 and as a System Service Representative at IBM from January 2001 to October 2014. Rasheid Boykin's academic background includes studies at the University of Maryland from 1998 to 2001.
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