Rohan Maloney is an experienced Customer Success Manager at CDC Data Centres since November 2021, focusing on enhancing customer outcomes through effective service delivery models and alignment with customer success plans. From November 2017 to November 2021, Rohan served as a Senior Service Account Manager at Dell Technologies, where building relationships with key customer executives was paramount. Prior roles include Senior Technical Account Manager and Technical Account Manager at Dell EMC and Dell, respectively, overseeing ITIL-based service support and customer account management. Rohan also contributed to enterprise business development at Samsung Electronics America and held various technical support roles at Microsoft from 2000 to 2011, demonstrating a comprehensive background in customer engagement and technical service delivery across multiple high-profile organizations.
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