Whitney H.

Whitney H. is a seasoned professional with extensive experience in strategy and organizational change management across various industries, including technology, hospitality, and professional services. Currently serving as Director of Strategy & Adoption at ServiceNow since April 2022, Whitney drives digital transformation initiatives. Previously, Whitney held roles such as Director of Organizational Change Management at UnitedLex and Director of Consumer Operations at Marriott International, where a global change strategy for the Marriott Bonvoy Loyalty Program was led. With a background in transformation strategy at PwC and strategy consulting at Deloitte, Whitney has demonstrated expertise in operating model transformation, change management, and process improvement. Education includes studies at the University of North Carolina at Chapel Hill and The George Washington University, focusing on Corporate Social Responsibility.