Zack Sargent

Zack Sargent is a seasoned Cloud Solutions Manager at ServiceNow since August 2022, previously serving as an ITOM Outbound Product Manager within the same company from September 2015 to August 2022. With a background in IT consulting, Zack led the Cloud & Automation Practice at ResultsPositive and acted as an Enterprise Solution Consultant at Hewlett-Packard, managing customer interactions and strategic direction. Zack's earlier roles include Network Engineer III at Charter Communications and VP of Operations & Engineering at Voxitas, showcasing extensive experience in network architecture and operational leadership. Notable prior positions also include Technical Architect at Edward Jones and Network Architect at Primary Network, highlighting a strong technical foundation and problem-solving expertise in diverse networking environments. Zack holds a CCNA certification from self-study and attended University College at Washington University in St. Louis.