Dayalan Ramsey

Dayalan Ramsey has a strong background in managed services and IT operations. Currently, they are the Global Head of Managed Services at Servion Global Solutions, where they have helped increase revenue by 30% and diversified the portfolio. Prior to this, they held various roles at Cognizant, including Service Delivery Director and Lead Pre-sales Solution Architect. Dayalan was responsible for driving adoption of standardized delivery frameworks, improving delivery governance, and increasing market share. Dayalan also has extensive experience at Tata Consultancy Services, where they held roles ranging from Analyst/Programmer to Business Relationship Manager. Additionally, they worked as an Instructor at TAFE - Tractors and Farm Equipment Limited. Overall, Dayalan Ramsey has a wealth of experience in managing and improving IT service delivery.

Dayalan Ramsey completed a Master of Engineering (M.Eng.) degree in Industrial Engineering from Anna University between 1991 and 1992. Prior to that, they earned a Bachelor of Engineering (B.E.) degree in Agricultural Engineering from Tamil Nadu Agricultural University, from 1985 to 1989. In addition to their formal education, Dayalan Ramsey obtained certifications such as Certified SAFe 5 Agilist from Scaled Agile, Inc. in December 2021, and ITIL V3 Foundation from EXIN in 2013.