Olivia Micallef

Olivia Micallef has extensive work experience in the financial and technology industry. Olivia currently holds the position of COO at Settle, starting in November 2022. Prior to this, they served as the Vice President of Venmo Commerce at Venmo from August 2021 to September 2022. In this role, they were responsible for customer acquisition and retention metrics with a focus on expanding market share and driving profitability. Olivia also played a key role in the partnership between Venmo and Amazon to add Venmo as a payment method on Amazon checkout.

Before their time at Venmo, Olivia worked at PayPal for six years, starting in March 2015 and ending in August 2021. Olivia held the position of Head of Global Product Services and was a member of the Product Leadership Team. In this role, they led a cross-disciplinary organization of 400 members across 20 countries and contributed to advancing PayPal's product construct and customer experience through market segmentation and immersive product and UX sessions.

Prior to PayPal, Olivia had a leadership role at Barclaycard as the General Manager of Analog Analytics from October 2012 to October 2014. Olivia also worked at Barclays Bank, starting in July 2005 and ending in September 2012. During their time at Barclays, Olivia held multiple positions, including Chief of Staff for Global Retail Banking and Chief of Staff for Emerging Markets. Olivia contributed to strategic agendas focused on innovation, customer-focused operating transformation, and financial inclusion efforts across Asia, Africa, and the Middle East.

Overall, Olivia Micallef's work experience showcases their expertise in operations, customer acquisition, product development, and strategic leadership in the financial and technology sectors.

Olivia Micallef holds a 2:1 BA (Hons) degree in Economics with French from the University of Nottingham. The duration of their studies and the exact start and end years are not specified.