Isabelle Poppe

Isabelle Poppe has extensive experience in the fields of user experience, digital customer experience, and product strategy. Isabelle has held roles such as Head of Product Strategy at SettleMint, Digital Customer Experience (self-employed) at CUSTOMR, Customer Experience Strategist at Kunstmaan - Accenture Interactive, User Experience Consultant at Capgemini Belgium, and Web Account Director/User Experience Strategist at Kunstmaan - Accenture Interactive. Isabelle's work has involved various projects focusing on user research, digital concept definition, prototyping, usability testing, and implementing help desk and call center processes and tools for clients such as KBC Securities/Bolero, Elia, and ING.

Isabelle Poppe obtained a Master's degree in Communication Studies from KU Leuven.