Practice Partnership Manager

Customer Service · Full-time · Remote · Remote possible

Job description

About Seven Starling

Seven Starling is a leading virtual provider of women's behavioral health services supporting every stage of motherhood. Seven Starling's holistic clinical model combines specialized therapy, peer support, and medication management to effectively treat common perinatal mood disorders like postpartum depression and anxiety, with 94% of patients seeing a clinically significant improvement in their symptoms after completing the program. Seven Starling partners with OBGYN clinics across the country and leading health plans including UnitedHealthCare, Cigna, Blue Cross Blue Shield, and Aetna to make care easily accessible and affordable.

We are looking for an ambitious and mission-driven Practice Partnership Manager to join our team. This role is a unique opportunity to join a fast growing startup that is redefining mental health care for women. In this vital role, you will build long-term relationships with women’s health providers and their practices to enable seamless mental health referrals for their patients. You will play a critical role in getting patients to the mental healthcare they need; by setting up referral pathways that are easy for providers to use and enable their patients to quickly get to care.

The ideal candidate has at least 2 years of experience in sales and thrives on building authentic relationships with healthcare professionals. We're looking for a mission-driven and resourceful self-starter who has excellent communication skills, is highly organized, and is motivated by exceeding sales targets and advancing our mission. Experience working in healthcare is strongly preferred.

If you're an experienced sales professional with a strong commitment to our mission, we want to hear from you. Join us in paving the way for expanded access to high-quality maternal mental healthcare!

What you'll do

  • Lead in-person sales presentations with private practices in your territory, educating all staff, including OBGYNs, Office Managers, Nurse Practitioners, Referral Coordinators and Front Office Staff about Seven Starling’s mission, value proposition, and referral process differentiation
  • Refine practice sales approach based on your unique learnings in your territory, practice needs, feedback from providers, industry trends, and new product and service offerings being launched
  • Ensure new practices are effectively onboarded as referral partners by setting up in-office marketing collateral, establishing needed integrations (e.g., EMR), and coordinating follow ups cross functionally to ensure your practices have what they need to begin referring
  • Maintain relationships for the long-term by owning account management for your territory, checking in periodically with your practice Champions to drive value and ensure your practices’ needs are met
  • Share insights, risks, and opportunities from market visits with the Growth team to ensure that we’re adjusting to market dynamics and new trends
  • Maintain an up to date CRM record for your territory in order to track progress, stay on top of next steps, and conduct targeted outreach
  • Proactively track and manage your territory’s performance against KPIs, identifying unique needs or opportunities for improvement to meet our goals

Who you are

  • Have at least 2+ years experience in sales or business development, preferably in healthcare
  • Proven track record of meeting or exceeding sales targets
  • Natural relationship-builder that thrives on making new connections and opening doors across all levels of an organization
  • Outstanding verbal and written communicator with the ability to effectively tailor the value of our offering to each audience’s unique needs
  • Quick learner who thrives in a fast-paced, fluid environment where new situations are the norm
  • Strong attention to detail and love for organization; proficiency with CRM tools
  • Creative and collaborative team player, excited by the opportunity to work with a passionate, mission-driven team
  • Ability to travel 4 days per week, 3 weeks per month, to build in-person relationships with practices in your territory; live in close proximity to a major airport

Must Haves

  • At least 2+ years of sales or business development experience
  • Experience working in a healthcare setting
  • Able to travel 4 days a week, 3 weeks per month
  • Live near a major airport

Details

  • Full-time; remote
  • Weekly travel (4 days a week, 3 weeks per month) to OBGYN practices, both within and outside your state
  • The right candidate is based near a major airport, preferably in Texas, Illinois, North Carolina, New Jersey, or Pennsylvania.
  • Projected total compensation for this position is up to $140,000, including a $100,000 base and performance based bonus.

Perks and Benefits

  • Competitive paid time off
  • Competitive parental leave and return to work policy
  • One-time stipend to enhance your work from home experience
  • Medical, dental, and vision insurance
  • 401K
  • Monthly stipend for your choice of wellness benefits
  • Annual professional development stipend
  • Virtual team events

Our focus on health and wellness is deep in our DNA. We believe strongly that we need to take care of ourselves before we can care for others. That’s why we’ve set up a great list of benefits for our team.