Alissa Howells

Alissa Howells has over 17 years of experience at Severn Trent Water, progressing through various roles including Customer Care Learning and Development Manager, Customer Contact Manager, and several leadership and training positions. Alissa began as a Customer Service Advisor and has developed expertise in training, leadership, and customer contact strategies. Alissa's educational background includes attendance at Shrewsbury High School GDST from 1999 to 2004.