OUSSAMA JAIL

Oussama Jail has a diverse work experience in the telecom industry. OUSSAMA started their career at Webhelp as a Technical Assistant in September 2013. OUSSAMA then moved on to Maroc Telecom, where they worked in various roles including Technician, Coordinator, and FTTH Supervisor. At Maroc Telecom, they were responsible for overseeing FTTH installations, providing technical support to clients, managing teams and interventions, and handling customer complaints. Oussama also has experience at AFD Technologies, where they served as a BSS Transmission Technical Referent and Telecom Engineer. In these roles, they resolved level 1 transport incidents, conducted investigations on transmission equipment, and worked with internal tools and supplier servers. OUSSAMA is currently employed at Sewan Groupe as a Level 1 Telecom Network Technical Support. Throughout their career, Oussama has demonstrated their ability to handle technical issues, coordinate teams, and ensure the achievement of objectives.

Oussama Jail completed their education at Polytech Angers - Engineering school of the University of Angers from 2019 to 2022, where they obtained a Master's degree in Systems Engineering and Project Management with a focus on Project Management. Prior to that, from 2011 to 2013, they attended ISTA NTIC and acquired a diploma as a specialized technician in Computer Systems Networking and Telecommunications. In addition to their formal education, Jail also earned certifications from Coursera, including "Code Yourself! An Introduction to Programming" in April 2020, and "Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential," although the specific month and year of obtaining the latter certification are not provided.