Joanne Jacqueline

Joanne Jacqueline is a seasoned Senior Product Manager at Seyna since December 2021, with previous experience as a Product Owner and Digital Customer Experience Manager at Keolis Group, where responsibilities included user research and the development of digital customer solutions. Joanne also served as a Product Manager at Noé, focusing on improving the pick-up experience for Heetch using user research and prototyping. Joanne's extensive background includes managing digital transformation projects at Accor, enhancing customer experiences across numerous hotels, and leading various initiatives in IoT and virtual concierge services. Joanne's early career at Procter & Gamble involved laboratory work for innovative cosmetic formulations. Joanne holds multiple advanced degrees, including a Master in Biotechnology Management and a specialized Master's in Strategic Marketing.