Irena Bedell

Customer Experience And Operational Manager at Sézane

Irina Bedell serves as the Customer Experience and Operational Manager at Sézane since September 2022, where responsibilities include designing customer experience initiatives, managing customer service teams, and collaborating with marketing and product development to enhance customer interactions. From May 2018 to September 2023, Irina founded masloskin.com, a natural zero waste skincare brand, evolving from a blog to a supplier of eco-friendly products. Previous experience includes roles at rag & bone as Assistant Store Manager, leading teams to improve luxury shopping experiences, and holding supervisory positions at G-Star RAW and Quiksilver. Irina holds a Master's Degree in Human Resources Management and Services from Kazan State University, obtained between 2004 and 2009.

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