Yassine Hamed started their career at Vista in 2011 as a Customer Services Representative. Yassine then transitioned to the role of Problem Management Specialist in 2013, where they were responsible for drafting fixes, updating knowledge bases, providing feedback to other departments, and delivering training. In 2018, Yassine became a Product Specialist - Sourcing & Procurement, collaborating with various teams to create product specifications and launch and maintain products. In 2019, they took on the role of Senior eCommerce Merchandising Specialist, focusing on developing strategies and creating assets to market products. Yassine joined Shaman BV in 2022 as a Customer Success Manager, driving product adoption and partnering with customers to meet their business needs.
Yassine Hamed obtained a Bachelor's degree in International Relations from the Higher Institute of Arts in Tunis from 2006 to 2010. In addition to their formal education, Yassine has also earned several certifications, including the CLM Business Certification v2, Veeva Approved Email Business Certification v2, Veeva Vault PromoMats Review and Approval Certification, and Certified Scrum Product Owner (CSPO) from institutions such as Veeva Systems and Scrum Alliance. It is also mentioned that Yassine has taken the "Google Analytics for Beginners" course, but the specific details regarding the institution and the date of completion are not provided.
April, 2022 - present