Phylippa Brown

Phylippa Brown has held a variety of positions since 2018. Phylippa began their career as a Student Caller at Ruffalo Noel Levitz and then worked as an Intern at the National Environment and Planning Agency. In 2019, they worked as a Legal Administrative Assistant at Rawle & Henderson LLP. Later that year, they became an Ecommerce Coordinator at Launch Gift Cards. In 2021, they worked as a Customer Success Associate at Sharebite and is currently employed as a Product Specialist I at Calendly.

Phylippa Brown obtained a Bachelor of Arts in Environmental Studies from Pace University between 2016 and 2020. Phylippa also attended Hong Kong Baptist University in Fall 2019. In addition, Phylippa has obtained certifications from LinkedIn and IBM, such as Customer Service Foundations, Customer Service: Creating Customer Value, Customer Service: Managing Customer Expectations, Customer Service: Problem Solving and Troubleshooting, De-Escalating Conversations for Customer Service, Innovative Customer Service Techniques, Writing Customer Service Emails, CAD101EN: Introduction to Cloud Development with HTML, CSS, and JavaScript. Phylippa also has certifications from TEFL fullcircle, such as Teach English to young Learners and Teaching English as a Foreign Language (TEFL).