Nancy Flanagan Blumenfeld has extensive experience in customer experience and performance improvement, currently serving as Manager of the Customer Experience and Performance Improvement and previously as Patient Experience Program Manager and Patient Satisfaction Specialist at Sharp Community Medical Group since June 2012. Prior roles include Temporary Field Services Coordinator at TrendSource, Inc., Temporary Logistics Coordinator at SKLZ, and Temporary Campaign Account Representative at United Way of San Diego County. Nancy began a long career in service as a Flight Attendant with United Airlines from April 1994 to May 2010. Nancy holds a Bachelor of Applied Science in Public Administration from San Diego State University.
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