Steven Leo

Senior Director - Customer Experience at Sheer Science

Steven Leo has a strong background in customer experience and sales, with significant experience in managing contact center operations and customer service teams. With a Bachelor's Degree in Business Management from Farmingdale State College, Steven has worked for companies like Sheer Science and Bimbo Bakeries USA in various leadership roles. Currently serving as Senior Director - Customer Experience at Sheer Science, Steven is responsible for leading a global team of sales and customer service agents to support a high volume of interactions each month and ensure client satisfaction for well-known brands such as Plexaderm Skincare and Power Swabs.

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Timeline

  • Senior Director - Customer Experience

    July, 2018 - present

  • Manager - Contact Center

    January, 2016

  • Customer Experience Representative

    November, 2013