Miroslav Grozdanov

Miroslav Grozdanov has a Bachelor's degree in Telecommunications Engineering from Technical University of Sofia, and also completed an Erasmus+ Traineeship at Universidade de Aveiro. At Allterco Robotics, Miroslav has held positions such as Technical Support Manager, where Miroslav managed 2 support teams for different product lines and grew the team from 3 to 14 members. Prior to that, at Interoute, Miroslav worked as a Junior Service Desk Engineer, providing first-line network support and handling technical escalations. Their responsibilities have included providing pre-sales and after-sales technical support for IoT devices, diagnosing and troubleshooting firmware and hardware problems, as well as providing second level technical support to B2C and B2B customers.