Shelter Insurance Companies
Melissa Patrick currently serves as Branch Claims Supervisor at Shelter Insurance Companies since April 2021, previously working as a Casualty Adjuster. Prior experience includes a role as Claims Manager at Kentucky Insurance Plans from June 2017 to August 2020, managing the Kentucky Assigned Claims Plan and overseeing state-wide automobile claims programs. Melissa's career at Progressive Insurance spanned from 2005 to 2017, where notable positions included Claims Supervisor for Personal Lines, Special Lines, and Personal Injury Protection, achieving significant improvements in Customer Service and managing teams for various insurance claims. Melissa holds a Bachelor of Arts in Women's Studies and a Bachelor of Arts in English Language and Literature from the University of Kentucky, along with a Master in the Art of Teaching from Bellarmine University.
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Shelter Insurance Companies
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Shelter Insurance® is a property casualty insurance company offering auto and home insurance in addition to several other insurance products, including: Life Insurance Renters Insurance Motorcycle Insurance RV Insurance ATV Insurance Boat Insurance Umbrella Insurance Personal Articles/Inland Marine Insurance Farm Insurance Business Insurance Shelter Insurance® products are sold by agents in 15 states— Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, Ohio, Oklahoma and Tennessee. We consistently receive high ratings from A.M. Best Company (a national firm that rates the financial strength and operating performance of insurance companies) and we are a mutual insurance company, which means we are owned by our policyholders rather than stockholders, and governed by a Board of Directors. We believe integrity and a commitment to continuous improvement are essential, and we make customer service one of our top priorities. Our primary goal is to be a benefit to our customers, communities, employees and our nearly 1,400 licensed agents as we find ways to maintain our strong financial position and protect our policyholders. That view has served us well throughout our company’s history, and we expect it to carry us well into the future. The Past to the Present We opened our doors in 1946, but in those days, we were MFA Mutual Insurance® and we only offered auto insurance. We also only operated in Missouri. Through the years, the Shelter Insurance Group of Companies has expanded to 21 states and offers far more products than we did in 1946. The Group of Companies includes Shelter Life Insurance Company, Shelter Reinsurance® and AmShield Insurance®. Our Vision Redefine value in the insurance industry. Our Mission Statement Be a leader in our communities by providing daily value while we SHELTER what matters most.