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Mohammad Amdadur R.

M365 Premier Support Lead (enterprise Support) at SherWeb

Mohammad Amdadur R. has a diverse work experience starting in 2014 as a Teaching Assistant at Concordia University. Mohammad Amdadur then transitioned to a Front Office Assistant role in 2015 before working as an Operational Policy Assistant at the Canadian Environmental Assessment Agency. In 2017, they became a Junior Operational Policy Officer at the same agency. From 2018 onwards, Mohammad joined Sherweb, where they held various roles such as Technical Advisor for Office 365, M365 Premier Technical Advisor, M365 Premier Escalation Specialist Level 3, and currently serves as the M365 Premier Support Lead for Enterprise support.

Mohammad Amdadur R. completed a Bachelor of Science in Soil, Water, and Environment at the University of Dhaka from 2007 to 2012, followed by a Master of Science with a specialization in Water from the same university in 2012-2013. Later, they pursued a Master of Environment in Environmental Assessment at Concordia University from 2013 to 2016. Additionally, they obtained certifications in Coaching Skills for Leaders and Managers, Acting Decisively, Creating an Adaptable Team, and Critical Thinking and Problem Solving in 2022 from LinkedIn.

Links

Previous companies

Concordia University logo

Timeline

  • M365 Premier Support Lead (enterprise Support)

    August, 2021 - present

  • M365 Premier Escalation Specialist Level 3 (enterprise Support)

    October, 2020

  • M365 Premier Technical Advisor (enterprise Support)

    October, 2019

  • Technical Advisor, Office 365

    April, 2018