Melanie Magee

Customer Support Specialist at Shift

Melanie Magee has a diverse work experience that spans several roles and companies. In 2015, they worked as a Supervisor at FCR until February 2017. From February 2017 to May 2019, they held roles as a Tier 1 Support Manager and Process Excellence Associate Manager at Castlight Health. Melanie then joined Afni, Inc. in December 2019 as an Afni, where they dealt with various customer service, operational, and administrative tasks until October 2020. Melanie worked as an Administrative Assistant at Mike's Small Engine from October 2020 to May 2021, where they handled financial documents, reconciled accounts, and implemented process improvements. Currently, they are employed as a Customer Support Specialist at Shift since April 2021. In this role, they work with cross-functional teams, exceeds performance goals, and drafts correspondence to help administrative processes.

Melanie Magee received their Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management, General from Bay Path University. Melanie attended the university from 2006 to 2010.

Links

Previous companies

Castlight Health logo

Timeline

  • Customer Support Specialist

    April, 2021 - present

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