Ashu Nijjar

Ashu Nijjar is an experienced technical support professional with a strong background in network administration and information security management. Currently serving as a Technical Support Representative at Merchant Link since January 2019, Ashu specializes in configuring and troubleshooting proprietary products on various platforms, achieving a resolution rate of over 70% for incoming calls. Previous roles include an internship at WORKLAND as Network & System Support, where Ashu engaged with clients to address IT helpdesk queries, and as a Network & System Technician at Saini Associates, focusing on computer systems and networking for an accountancy firm. Additionally, Ashu has experience in testing government services as a Network & Website Tester for E-Sampark. Educational qualifications include a Bachelor of Technology in Computer Science Engineering from Punjab Technical University, a Post Graduate degree in Information Security Management from Fanshawe College, and an AEC in Network Administration from Herzing College.