Ed Moses

Director, Global Support Operations at Shiji Group

Ed Moses has a long and varied work experience in the technical support and customer care field. Ed is currently the Director of Global Support Operations at Shiji Group since December 2018. Prior to that, they worked as a Senior Manager in Petroleum Technical Support at Verifone from September 2017 to May 2018. Ed also served as the Manager of Help Desk Operations at Love's Travel Stops from February 2009 to July 2016 and held various managerial roles in POS Technical Support and Help Desk at Chico's FAS, Inc. from July 2006 to September 2008. Ed was the Customer Care Manager at SEI Inc. LLC from March 2005 to July 2006. Ed Moses started their career in customer care at Grainger, where they held roles as a Customer Care Manager from November 1985 to December 1996 and as a System Support Center Team Manager from December 1996 to December 2002.

Ed Moses completed a Masters degree in Business Management, specializing in MBA Business Management. No further information is provided regarding the start and end years or any prior education.

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Timeline

  • Director, Global Support Operations

    December, 2018 - present