Cara Burrous

CX Automation And Process Lead at Shinesty

Cara Burrous has worked in a variety of roles in customer service and personal training. In 2022, they began working as a Customer Service Agent for Shinesty. In 2021, they began working as a Personal Trainer for Totalbody Fitness, where they led group boot camp style classes and provided modifications, demonstrations, and nutrition as needed. In 2017, they began working as a Customer Service Representative for TouchPoint, where they managed and led an entire team, completed HR paperwork, and calculated agent performance and attendance daily.

Cara Burrous earned their High School Diploma from Options High School in 2014-2015.

Links

Timeline

  • CX Automation And Process Lead

    June 1, 2024 - present

  • Customer Experience Lead Agent

    June, 2022

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