WS

Wilson Jake Supino

IT Operations Engineer at ShipServ

Wilson Jake Supino has a strong background in IT operations, starting with their role as an IT Operations Engineer at ShipServ starting in October 2020. In this role, they provided support in maintaining platforms, server and network hardware, and operating systems. Wilson Jake also offered technical assistance to local and branch users on both Windows and Mac devices, performed system installations and deployments, and managed backups and monitoring systems. Additionally, they played a proactive role in managing the health status of the platform and handled database administration.

Prior to their role at ShipServ, Supino worked as a Cloud Operations Engineer at DXC Technology from May 2019 to October 2020. Here, they focused on providing IT infrastructure support for cloud and Linux/Windows server administration. Wilson Jake worked on various tickets and issues, including automated alerts and customer requests, while prioritizing work based on SLAs. Supino also had experience with cloud platforms such as EC2 and Azure and was responsible for orchestration services and monthly patching of AWS instances.

Before their tenure at DXC Technology, Supino served as a Unix System Administrator at DXC Technology from June 2016 to February 2019. In this role, they troubleshooted servers running on Unix and Linux platforms, coordinated with different teams to resolve application issues, and handled the installation, upgrade, and configuration of HP Operations Agent.

Overall, Supino's work experience demonstrates their proficiency in IT operations, server administration, troubleshooting, and providing technical support across various platforms and systems.

Wilson Jake Supino attended the University of Sto. Tomas from 2011 to 2016. During this time, they pursued a Bachelor of Science degree in Information Technology.

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Timeline

  • IT Operations Engineer

    October, 2020 - present