Harold Givens, MBA, PMP, is an accomplished Product Management professional with a robust background in leading strategic initiatives and enhancing customer experiences across various industries. Currently serving as Principal Product Manager for Loyalty at Shipt since May 2022, Givens collaborates with cross-functional teams to implement loyalty features that strengthen customer engagement. Prior to this role, Givens was Senior Product Manager at Honeywell, where responsibilities included overseeing a co-developed solution that integrated financial and operational intelligence. Givens also held key positions at InterContinental Hotels Group, IBM, and worked as a Management Consultant, specializing in customer relationship management and e-business strategy. Academic credentials include an MBA from Duke University and a BBA in Accounting from Howard University.