Alyson Ng

Alyson Ng is currently working as the Country Consumer Operations Team Lead at ShopBack. Prior to this role, Alyson was the Service Excellence Team Lead at DECATHLON HONG KONG. With a background in swimming coaching and sports reporting, Alyson has a strong focus on customer satisfaction, team efficiency management, and service excellence. Alyson has experience in handling special cases, leading sports teams, and ensuring a high level of service both in-person and online. With a Bachelor's degree in Communication - Broadcast Journalism, Alyson brings a diverse skill set to the roles Alyson takes on.