Alyson Ng is currently working as the Country Consumer Operations Team Lead at ShopBack. Prior to this role, Alyson was the Service Excellence Team Lead at DECATHLON HONG KONG. With a background in swimming coaching and sports reporting, Alyson has a strong focus on customer satisfaction, team efficiency management, and service excellence. Alyson has experience in handling special cases, leading sports teams, and ensuring a high level of service both in-person and online. With a Bachelor's degree in Communication - Broadcast Journalism, Alyson brings a diverse skill set to the roles Alyson takes on.
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