Muhamad Zulfikhri bin Sapari

Muhamad Zulfikhri Bin Sapari has a diverse work experience in various roles and industries. Muhamad Zulfikhri is currently working as a Merchant Operations Executive at ShopBack since June 2022. Before that, they were employed at Grab from March 2019 to May 2022, where they served as a Merchant Operations team member. Their responsibilities included ensuring document compliance, maintaining data system integrity, liaising with the Merchant Acquisition team, training new team members, and providing daily task reports.

Prior to their role at Grab, Muhamad worked at MyEG Services Berhad from March 2017 to March 2019. Muhamad Zulfikhri started as an Officer and then became a Team Leader. At MyEG, their responsibilities included leading a team and carrying out administrative tasks associated with the company's services.

Muhamad also gained experience at Media Prima Berhad, where they completed an internship in the Group Human Resources department from June to August 2016. During their internship, they were involved in tasks related to administration, management, and recruitment.

Earlier in their career, Muhamad worked as a Customer Care Assistant (Trainee) at AEON CO. (M) SDN. BHD from December 2010 to May 2011. In this role, they assisted customers with complaints, queries, and refunds, as well as supported individuals applying for membership cards.

Muhammad Zulfikhri Bin Sapari completed their Bachelor's Degree of Human Sciences (Communication) in Organizational Communication from the International Islamic University of Malaysia (IIUM) between the years 2013 and 2017.