Bryan Esguerra has extensive experience in workforce planning and forecasting, currently serving in this capacity at Shopee since April 2022. Prior experience includes positions as Senior Associate Manager at HGS - Hinduja Global Solutions and WFM Lead for Capacity Planning at Everise, where responsibilities involved managing forecasting and capacity planning across multiple business lines. Bryan also developed client ramp-up plans and analyzed workload factors at TaskUs as a Workforce Planner. Earlier tenure at Sutherland Global Services as a WFM Senior Specialist included analyzing scheduling requirements and implementing innovative scheduling solutions. Bryan holds a Bachelor of Science in Accountancy from Divine Word College of San Jose, completed in 2015.