Alexandra H.

Senior Customer Success Manager at ShopKeep

Alexandra H. began their work experience in 2016 at Tea Bar, where they served as a Barista for six months before being promoted to Manager for another six months. In 2017, they joined ShopKeep as a Customer Care Advisor, a role they held for a year until they were promoted to Senior Customer Success Manager. In their current role, they are responsible for maintaining excellent rapport with executive accounts, ensuring their ongoing success with the software and company. Alexandra also works closely with the executive team and product and development teams to address any pain points or missing features for these accounts.

Alexandra H. completed an Associate's degree in Baking and Pastry Arts/Baker/Pastry Chef from Le Cordon Bleu College of Culinary Arts-Portland. Alexandra attended this institution from 2014 to 2016.

Links

Timeline

  • Senior Customer Success Manager

    August, 2018 - present

  • Customer Care Advisor

    April, 2017

View in org chart