Crystal Caligiuri

Chief Customer Officer at ShopKeep

At ShopKeep, Crystal leads Customer Success and is charged with leading our award winning merchant onboarding and Customer Care teams, as well as growing the ShopKeep Payments and Capital businesses. Crystal leads teams across all four ShopKeep offices: New York, Belfast, Portland and Chicago. Crystal brings with her over 20 years of experience, focused in operations, customer success, and technology. Prior to ShopKeep, Crystal held many high profile roles at Gilt Groupe, focused on growth, including customer experience, supply chain, real estate, strategy and planning, project management, purchasing and merchandising operations. She also launched Gilt's international business in 2011. Crystal has an MBA from Columbia Business School and an B.S. in Economics from the University of Pennsylvania.


  • Chief Customer Officer

    Current role

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